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Terms & Delivery

 

 

Terms and Conditions of Business of Business Trading

with no minimum invoice value

 

CONFIDENTIAL ORDERING

We will only use the supplied confidential information to contact you to advise of anything that may affect your orders - before the goods are despatched.

EX-STOCK

Stock items are usually despatched within a few working days of receipt of order and payment.  We will contact you regarding any out of stock item or if there is an unusual delay in despatching the goods.

DIRECT SALES

Direct sales are to trade account holders only.  All orders placed by non-account customers will be processed and delivered on behalf of a national trade distributor and invoiced at our listed trade prices.  Pro-forma invoices are available upon request.

DELIVERY COSTS

DELIVERY to GB Mainland, Northern Ireland - UK Islands - IoM - Channel Islands, Ireland, EU and Worldwide

Most of our products are quite heavy or bulky but you can order as many items as you like on a single order and you'll only pay one UK Mainland delivery charge. The delivery cost will be generated and shown at checkout.

 

Spares (Rubber Ferrules, Floor Plates, fixings etc.) can be delivered throughout the UK on our approx. 3-5 working day delivery service via UK Mail and Royal Mail @ £4.00 per order - or our Express 1-2 day service @ £9.00 per order

Standard goods can be delivered throughout GB Mainland on our approx. 3-5 working day delivery service via UK Mail and Royal Mail @ £7.00 per order

Long goods can be delivered throughout GB Mainland on our approx. 3-5 working day delivery service via UK Mail and Royal Mail @ £11.50 per order

Standard goods can be delivered throughout GB Mainland on our approx. 1-2 working day delivery service via UK Mail and Royal Mail @ £9.00 per order

Long goods can be delivered throughout GB Mainland on our approx. 1-2 working day delivery service via UK Mail and Royal Mail @ £13.50 per order

 

Standard goods  UK (NI, IoW. Scilly Isles, Scottish Islands), IoM and Channel Islands parcel delivery - £15.00 per order

Long goods UK (NI, IoW. Scilly Isles, Scottish Islands), IoM and Channel Islands parcel delivery - £25.00 per order

Standard goods Ireland parcel delivery - £20.00 per order

Long goods Ireland delivery - £30.00 per order

Standard  European Union parcel delivery - from £30.00. Spares (Rubber Ferrules/ Floor Plates) from £9.00 per order

Standard Worldwide parcel delivery from £45.00. Spares (Rubber Ferrules/ Floor Plates) from £9.00 per order

If higher than the 'from' price, the actual price will be advised, and confirmation obtained from our customers - before despatch.

PAYMENT

Existing credit account customers via cheque or BACS payment at the end of the month following the month of invoice.

Cheque or credit/debit card payment with order - we will not debit your card until the goods are ready for despatch.

VAT

This is a business to business (B2B) website shop and the trade prices listed are exclusive of VAT.  The standard rate of VAT will be added to all UK Sterling prices and carriage costs in accordance with current regulations.  A UK VAT invoice will be issued to all customers.

PRODUCT SPECIFICATIONS

All specifications, sizes, colours and descriptions are considered by us to be reasonably accurate and we cannot be held liable for slight discrepancies.

GUARANTEE

From date of purchase from us, goods are supplied with a 12 month manufacturers warranty - if faulty. 

If you are unsure about the suitability of any product please telephone and discuss it with us in advance.  The delivery costs cannot be refunded if the goods are returned as unsuitable or 'no longer required'.  The purchaser is responsible for return carriage costs and a credit note or discretionary refund will be provided on undamaged goods.  A re-packing charge may apply.

All goods should be inspected prior to signing for delivery.  If the goods are delivered damaged, please refuse delivery and ask that the delivery driver returns them immediately to Kickstop.

If the goods are faulty, or have any missing fixings, please contact us as soon as possible.

If a fault develops within 12 months of purchase, please contact us to discuss return.